Privacy Policy

Privacy Policy

FieldNexus is operated by Synergy CNS, LLC ("Synergy CNS", "we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you interact with the FieldNexus website and platform.

We may collect information that you voluntarily provide, such as your name, company name, email address, phone number, and any details you submit through forms on our website, including demo requests or contact inquiries.

When using the FieldNexus platform, operational and usage data may be collected to support functionality, performance, and system reliability.

If you opt in to account-related SMS/text messages, we collect and process your mobile phone number, consent status, consent timestamp, consent source, and consent disclosure version for compliance, support, and account-message delivery.

Information collected is used to:

• Respond to inquiries and demo requests
• Provide access to and operate the FieldNexus platform
• Improve product functionality and user experience
• Communicate important service-related information
• Send optional account-related SMS/text messages when you have opted in

FieldNexus account text messages from Synergy CNS may include activation, verification, temporary password, password reset, security alert, and account status notices. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for help.

We do not sell mobile phone numbers or SMS consent records. We share SMS-related information only with service providers that help us operate account messaging, comply with legal obligations, protect the platform, or support requested services.

We take reasonable measures to protect information from unauthorized access, disclosure, or misuse. Access to data is restricted to authorized users and systems, and security controls are applied to protect platform data.

While we work to safeguard information, no system can be guaranteed to be 100% secure.

FieldNexus does not sell personal information. Information may be shared only with trusted service providers as necessary to operate the platform or comply with legal obligations.

Information is retained only for as long as necessary to fulfill its intended purpose, comply with legal requirements, or support legitimate business operations.

You may request access to, correction of, or deletion of your personal information by contacting us. Requests will be handled in accordance with applicable laws and operational requirements.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how information is handled, please contact us at privacy@fieldnexus.io. FieldNexus account-message support is available at support@synergy-cns.com.

Effective Date: May 8, 2026